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What we see...

what you hear, you sing; what you sing, you play; what you play, you read; what you read, you write

Interactive contemporary musicianship courses incorporating the piano as practical instrument


F.A.Q.

Espagnol || Preguntas mas comunes

1. Who can enroll?
2. How to enroll?
3. Are the classes held in English or do you have a class in Spanish too?
4. As a new client, how do I redeem a coupon?
5. Is there a registration fee?
6. Is there a waiting list?
7. When are classes scheduled?
8. Do you teach any other instruments?
9. Do you offer trial classes?
10. How long is each class?
11. How often are the classes held?
12. How many students are in the class?
13. As a parent how much am I involved?
14. My child has taken private lessons in the past; can they still enroll in a group course?
15. What happens if a student is absent or misses a class?
16. What is the billing process?
17. How much are the materials needed for class?
18. Are there discounts if I enroll more than one child?
19. Do you offer referral incentives?
20. What is your cancellation policy?

 

1. Who can enroll?

We have music courses for students starting at age 2 through adults. There is a course suitable for each age group.

 

2. How to enroll?

Go to www.msidallas.com, click “Registration” and select the appropriate class you want to enroll in. You will be directed to allplayers.com, a platform that supports our online registration. If you are having trouble registering, please call the office at 214-449-6299 give us your child’s first name, last name, your email and how you heard about us, and we will email you your registration form in less than 24 hours. You can also fill out the contact form for a quicker response.

 

3. Are the classes held in English or do you have a class in Spanish too?

CLASSES ARE HELD IN ENGLISH ONLY!! For more information about the program, go to Courses (we have a Spanish translation as well).

 

4. As a new client, how do I redeem a coupon?

You can either call us at 214-449-6299, email us at info@msidallas.com to register, or you can register online, and in the “additional information” box, please add the information regarding the coupon that you have. The price of your lesson will be adjusted to include the coupon when your child will start the class.

 

5. Is there a registration fee?

We do not have a registration fee. The full payment of a term (10 weeks) and the material fee is required at the time of enrollment.

 

6. Is there a waiting list?

If we cannot place your child in a class right away,there will be a short waiting period. Everyone that enrolls is automatically placed on a waiting list to enter the next age appropriate class we are putting together. We do not mix age groups, so the waiting period might range from one to three months, depending on how many children we have enrolled for that particular age group. If we have ongoing Jitterbugs or Beebopper classes and the time/day works for you, you can join that particular class.

 

7. When are classes scheduled?

Jitterbugs (Age 2) and Beebopper (Age 3) classes are scheduled in the morning. We offer one class for each age group on Saturday. These classes are for people who cannot attend weekday classes. Junior age 4 classes are scheduled both morning and afternoon. Junior Age 5 and 6 and Primary classes are only offered in the afternoon. We do not pre arrange a class schedule. We prefer people to enroll and tell us their preference and based on that data we put a new class together. The classes listed online are ongoing classes. We open new classes throughout the year, so please call our office at 214-449-6299 with inquiries regarding enrollment in a new class.

 

8. Do you teach any other instruments?

Not to beginners. Before picking up a new instrument, everyone has to graduate the MSI curriculum where we use the piano as a primary instrument; but don’t worry, piano lessons are fun!

 

9. Do you offer trial classes?

No, but we allow up to 2 observers in an ongoing class. Please contact the office at 214-449-6299 or email info@msidallas for dates and times. We strongly recommend attending and observing a class, to get a better feel of how different our courses are and why they are so popular and fun!

 

10. How long is each class?

Depends on the age group. The Jitterbugs classes (Age 2) are 30 min, and all the other classes are 45 min long.

 

11. How often are the classes held?

Classes are held once a week – same day, same time.

 

12. How many students are in the class?

We allow a maximum of 10 students in one class.

 

13. As a parent how much am I involved?

Parent attendance is required for students ages 2-6. For ages 7 and up, parents are encouraged to attend full classes at least periodically. Parents are expected to come into the class during the last 5 minutes to hear and receive homework, practice tips and announcements.

 

14. My child has taken private lessons in the past; can they still enroll in a group course?

Yes. Children with previous musical training will have to undergo an assessment test to determine which group class is better suited for them.

 

15. What happens if a student is absent or misses a class?

After each class we send out a group text message with the material we covered in class and your child is required to practice. We do not offer make-up classes as a general standard. If the teacher considers that a make-up lesson is necessary, additional fees may apply.

 

16. What is the billing process?

We have 4 terms/ school year.Each term is 10 weeks (holidays are not included). Your first bill will reflect the remaining weeks of the term, book and CD fee. Payment is due the first week of the new term. A $1 late fee will be applied for each day payment is overdue.

 

17. How much are the materials needed for class?

Prices range from $37 to $43 depending on the age group. We use a unique curriculum that requires you to have both a book and a CD for aural training.

 

18. Are there discounts if I enroll more than one child?

Yes. If you have 3 or more siblings a family discount is offered. The 3rd child receives 20% discount in tuition.

 

19. Do you offer referral incentives?

Yes, we appreciate our customers sharing with others about our school. For each new customer you refer, you will receive 1 FREE LESSON. You must have a child currently enrolled to receive the referral incentive.

 

20. What is your cancellation policy?

Tuition payments are non-refundable. If you wish to discontinue any course, we ask for a courtesy of 4 weeks notice. A $50 cancellation fee will be applied if you discontinue classes before the end of the school year.